Publication Type
Magazine Article
Version
acceptedVersion
Publication Date
6-2019
Abstract
The use of artificial intelligence (AI) and algorithms is increasing within organizations to manage business processes, hire employees, and automate routine organizational decision making. This comes as no surprise, since the application of simple linear algorithms have been shown to outperform human judgment in the accuracy of many administrative tasks. A 2017 Accenture survey also revealed that 85% of executives want to invest more extensively in AI-related technologies over the next three years.
Keywords
Artificial intelligence, algorithms, organizational change
Discipline
Artificial Intelligence and Robotics | Organizational Behavior and Theory | Theory and Algorithms
Research Areas
Organisational Behaviour and Human Resources
Publication
Harvard Business Review
First Page
1
Last Page
5
ISSN
0017-8012
Publisher
Harvard Business Review
Citation
DE CREMER, David; MCGUIRE, Jack; HESSELBARTH, Yorck; and MAI, Ke M.
Can algorithms help us decide who to trust?. (2019). Harvard Business Review. 1-5.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7842
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://hbr.org/2019/06/can-algorithms-help-us-decide-who-to-trust
Included in
Artificial Intelligence and Robotics Commons, Organizational Behavior and Theory Commons, Theory and Algorithms Commons