Publication Type
Journal Article
Version
acceptedVersion
Publication Date
10-2022
Abstract
The sharing economy (SE) has been variously described as a disruptive, discontinuous, and social innovation. Now, more than a decade since the emergence of seminal platforms such as Airbnb, and amid heightened competition and macroenvironmental pressures, service innovation has become a strategic priority. Our editorial essay is guided by three objectives. First, as a prelude to this Special Issue, we examine the current state of SE service innovation literature. Despite some important contributions, especially in relation to business model innovation, other salient types of service innovation remain underexplored. Second, we position the contributions of the 13 papers in this Special Issue on our novel Sharing Economy Innovation Framework, which stipulates both the type of service innovation examined, and the focal dyadic relationships involved. Third, based on remaining gaps in the framework, we outline an agenda for future research on SE innovations.
Keywords
Sharing economy, Collaborative consumption, Service, Service management, Innovation, Service innovation
Discipline
Marketing | Organizational Behavior and Theory
Research Areas
Marketing
Publication
Journal of Business Research
Volume
149
First Page
207
Last Page
216
ISSN
0148-2963
Identifier
10.1016/j.jbusres.2022.05.020
Publisher
Elsevier
Citation
BENOIT, Sabine; WANG, Yonggui; TENG, Lefa; HAMPSON, Daniel P.; and LI, Xia.
Innovation in the sharing economy: A framework and future research agenda. (2022). Journal of Business Research. 149, 207-216.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7582
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1016/j.jbusres.2022.05.020