Publication Type
Journal Article
Version
acceptedVersion
Publication Date
9-2024
Abstract
This paper delineates cultural tightness into formal versus informal aspects to depict the strength of norms and the extent of sanctions emanating from both formal and informal norms. Organizations with high formal cultural tightness regulate behaviors through explicit written norms and official sanctions, whereas those with high informal cultural tightness regulate behaviors through uncodified norms, collective beliefs, and informal social sanctions. Through a field study across 14 diverse companies in two countries (Malaysia and the Philippines) and two experiments involving participants from the United States, we found that perceived informal cultural tightness consistently exerts a more significant impact on stifling employee creativity than perceived formal cultural tightness. Additionally, we discovered that these two aspects of cultural tightness also potentially interact to influence employee creativity. Lastly, we identified promotion-focused (but not prevention-focused) self-regulation as a likely mechanism through which informal cultural tightness affects employee creativity. These findings contribute to cultural tightness-looseness theory and research on how organizational culture affects employee creativity.
Keywords
cultural tightness, organization theory, creativity, innovation, Malaysia, Philippines
Discipline
Asian Studies | Industrial and Organizational Psychology | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Organizational Behavior and Human Decision Processes
Volume
184
First Page
1
Last Page
14
ISSN
0749-5978
Identifier
10.1016/j.obhdp.2024.104338
Publisher
Elsevier
Citation
CHUA, Roy Y. J.; ZHAO, Na; and HAN, Meng.
Cultural Tightness in Organizations: Investigating the Impact of Formal and Informal Cultural Tightness on Employee Creativity. (2024). Organizational Behavior and Human Decision Processes. 184, 1-14.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7497
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1016/j.obhdp.2024.104338
Included in
Asian Studies Commons, Industrial and Organizational Psychology Commons, Organizational Behavior and Theory Commons