Publication Type
Journal Article
Version
submittedVersion
Publication Date
3-2024
Abstract
Research on managerial voice endorsement has primarily focused on the processes and conditions through which voicers receive their managers’ endorsement. We shift this focus away from the voicers, focusing instead on the dual reactions that endorsement generates for observing employees. Drawing from an approach-avoidance framework, we propose that managerial endorsement of coworker voice could be perceived as a positive and negative stimulus for observers, prompting them to approach opportunities and avoid threats, respectively. Results from a pre-registered experiment and a multi-wave, multi-source field study revealed that managerial endorsement of coworker voice was positively related to observers’ voice instrumentality, thus prompting them to engage in approach behaviors (i.e., voice). We also found that managerial endorsement of coworker voice was positively related to observers’ voice threat, triggering avoidant behaviors (i.e., avoidance-oriented counterproductive work behaviors) as a result. Further, we found that the avoidant reactions more pronounced for observers with higher (vs. lower) neuroticism. Overall, our research extends theory by demonstrating the rippling effects that voice endorsement can ignite throughout the workgroup.
Keywords
Voice, Voice endorsement, Third-party reactions, Voice instrumentality, Voice threat, Approach-avoidance framework
Discipline
Organizational Behavior and Theory | Organization Development
Research Areas
Organisational Behaviour and Human Resources
Publication
Journal of Applied Psychology
ISSN
0021-9010
Identifier
10.1037/apl0001180
Publisher
American Psychological Association
Citation
POULTON, Emily; LIN, Szu-Han Joanna; FATIMAH, Shereen; HO, Cony; FERRIS, Lance; and JOHNSON, Russell.
My manager endorsed my coworkers’ voice: Understanding observers’ positive and negative reactions to managerial endorsement of coworker voice.. (2024). Journal of Applied Psychology.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7471
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1037/apl0001180