Publication Type
News Article
Version
publishedVersion
Publication Date
5-2023
Abstract
In a commentary, SMU Associate Professor of Marketing (Education) Seshan Ramaswami discussed how the vending machine has stood the test of time even as e-commerce shook the retail industry. He noted the advantages of the vending machine and how it could be an alternative to a brick-and-mortar store and become the minimart of the future. Assoc Prof Ramaswami believes vending machines could get smarter and better as companies have begun using artificial intelligence to build smart vending machines to provide more personalised and interactive features for customers.
Keywords
Vending machines, convenience stores, retailing
Discipline
Marketing
Research Areas
Marketing
Publication
Straits Times
First Page
B3
Last Page
B3
ISSN
1692-9344
Publisher
Singapore Press holdings
Citation
RAMASWAMI, S..
Smart vending machines: The minimarts in the near future?. (2023). Straits Times. B3-B3.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7444
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://www.straitstimes.com/opinion/smart-vending-machines-the-minimarts-in-the-near-future