Publication Type
Magazine Article
Version
publishedVersion
Publication Date
10-2021
Abstract
Most managers understand that empowering employees to voice their opinions can help companies innovate and uncover their own shortcomings. However, this understanding does not seem to translate into action. Research shows that over 85% of employees remain silent on crucial matters because they worry about being viewed negatively. How can managers encourage employees to speak their minds at work? The authors’ new research identified a novel method to encourage employees to exercise their voice: creating a company culture that emphasizes the idea of choice. They found that employees were more likely to share their ideas and opinions at a company whose culture emphasized the idea that people always have a choice
Keywords
choice, employee voice, culture
Discipline
Organizational Behavior and Theory | Organization Development
Research Areas
Organisational Behaviour and Human Resources
Publication
Harvard Business Review
First Page
1
Last Page
6
ISSN
0017-8012
Publisher
Harvard Business Review
Citation
MADAN, Shilpa; NANAKDEWA, Kevin; SAVANI, Krishna; and MARKUS, Hazel Rose.
What makes employees feel empowered to speak up?. (2021). Harvard Business Review. 1-6.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7377
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
External URL
https://hbr.org/2021/10/research-what-makes-employees-feel-empowered-to-speak-up
Additional URL
https://hbr.org/2021/10/research-what-makes-employees-feel-empowered-to-speak-up