Why your organisation needs a language management strategy

Author

John FISET
Devasheesh P. BHAVE, Singapore Management UniversityFollow

Publication Type

Blog Post

Version

publishedVersion

Publication Date

11-2023

Abstract

This article discusses the challenges and benefits of managing language dynamics at work, where both standard and hybrid forms of language coexist. It reviews the literature on language-related misunderstanding and its effects on employee outcomes through three pathways: relational, emotional, and informational. It also suggests some interventions to enhance communication effectiveness and foster an inclusive culture in linguistically diverse workplaces.

Discipline

Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publisher

Wiley

Citation

FISET, John and BHAVE, Devasheesh P.. Why your organisation needs a language management strategy. (2023).
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7366

Copyright Owner and License

Authors

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Additional URL

https://blogs.lse.ac.uk/businessreview/2023/11/17/why-your-organisation-needs-a-language-management-strategy/