Publication Type
Journal Article
Version
acceptedVersion
Publication Date
4-2024
Abstract
In assessment and selection, organizations often include interpersonal interactions because they provide insights into candidates’ interpersonal skills. These skills are then typically assessed via one-shot, retrospective assessor ratings. Unfortunately, the assessment of interpersonal skills at such a trait-like level fails to capture the richness of how the interaction unfolds at the behavioral exchange level within a role-play assessment. This study uses the lens of interpersonal complementarity theory to advance our understanding of interpersonal dynamics in role-play assessment and their effects on assessor ratings. Ninety-six MBA students participated in four different flash role-plays as part of diagnosing their strengths and weaknesses. Apart from gathering assessor ratings and criterion measures, coders also conducted a fine-grained examination of how the behavior of the two interaction partners (i.e., MBA students and roleplayers) unfolded at the moment-to-moment level via the Continuous Assessment of Interpersonal Dynamics (CAID) measurement tool. In all role-plays, candidates consistently showed mutual adaptations in line with complementarity principles: Affiliative behavior led to affiliative behavior, whereas dominant behavior resulted in docile, following behavior and vice versa. For affiliation, mutual influence also occurred in that both interaction partners’ temporal trends in affiliation were entrained over time. Complementarity patterns were significantly related to ratings of in situ (role-playing) assessors but not to ratings of ex situ (remote) assessors. The effect of complementarity on validity was mixed. Overall, this study highlights the importance of going beyond overall ratings to capture behavioral contingencies such as complementarity patterns in interpersonal role-play assessment.
Keywords
Interpersonal complementarity theory, assessment center, role plays, continuous rating assessments, asynchronous video formats
Discipline
Applied Behavior Analysis | Industrial and Organizational Psychology | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Journal of Applied Psychology
Volume
109
Issue
4
First Page
534
Last Page
550
ISSN
0021-9010
Identifier
10.1037/apl0001160
Publisher
American Psychological Association
Embargo Period
9-26-2023
Citation
HERDE, Christoph N. and Filip LIEVENS.
The chemistry between us: Illuminating complementarity patterns in interpersonal role play assessment via moment-to-moment analyses. (2024). Journal of Applied Psychology. 109, (4), 534-550.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7273
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Additional URL
https://doi.org/doi/10.1037/apl0001160
Included in
Applied Behavior Analysis Commons, Industrial and Organizational Psychology Commons, Organizational Behavior and Theory Commons