The mindful emotion management framework: How mindfulness helps employees manage emotions through reactivity, regulation, and reappraisal

Publication Type

Book Chapter

Publication Date

6-2020

Abstract

Mindfulness has been shown to help employees manage emotions at work across a number of workplace domains, including emotional labor, burnout, and team conflict. However, along with understanding that mindfulness helps employees manage emotions, it is equally important we understand how mindfulness does so. We address this question by synthesizing a rich, but fractured literature spanning neuroscience, cognitive, and clinical psychology into a single coherent framework. The result is the Mindful Emotion Management Framework (MEMF). The MEMF proposes three distinct, and to some extent sequential, mechanisms by which mindfulness helps manage emotions in the workplace. These are: 1) reducing emotional reactivity, 2) improving emotion regulation, and 3) enabling adaptive reappraisal. We use the framework to explain past findings and to identify avenues for future research. By providing an interdisciplinary framework of how mindfulness moderates the link between experiences, emotions, and behaviors, this chapter hopes to provide a firm theoretical grounding from which future scholars can explore the role of mindfulness in emotions at work.

Keywords

Mindfulness, emotions at work, Mindful Emotion Management Framework

Discipline

Human Resources Management | Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publication

The Cambridge handbook of workplace affect

Editor

Liu-Qin Yang, R. Cropanzano, C. S. Daus, & V. Martínez-Tur

First Page

185

Last Page

199

ISBN

9781108463782

Identifier

10.1017/9781108573887.015

Publisher

Cambridge University Press

City or Country

Cambridge

External URL

https://search.library.smu.edu.sg/permalink/65SMU_INST/naremq/alma99379412302601

Additional URL

https://doi.org/10.1017/9781108573887.015

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