Publication Type

Journal Article

Version

publishedVersion

Publication Date

6-2006

Abstract

In this paper, we describe a decision support system developed for automatically scheduling and optimising broadcasts of advertisements to mobile phones via SMS (Short Message Service) text messaging. The system, MABS or “Mobile Advertising Broadcast Scheduler”, is developed in Microsoft Excel with a link to Lingo, a modelling language and IP solver. It was developed for a London-based company specialized in location-sensitive precision marketing via mobile phones. The system significantly reduced the time required to schedule the broadcasts, and resulted both in increased customer response and revenues.

Keywords

Decision support systems, Marketing, Scheduling, Integer programming, Large scale optimisation

Discipline

Business Administration, Management, and Operations | Marketing

Research Areas

Operations Management

Publication

European Journal of Operational Research

Volume

171

Issue

3

First Page

935

Last Page

950

ISSN

0377-2217

Identifier

10.1016/j.ejor.2005.01.009

Publisher

Elsevier: 24 months

Embargo Period

8-31-2021

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