Publication Type

Book Chapter

Version

publishedVersion

Publication Date

12-2020

Abstract

The Human Resources (HR) practices in any organisation can make a big difference in its ability to implement the strategic plan (Thomas, Smith & Diez, 2013). This assertion points towards an additional question: Can a whole sector of the economy increase its overall capability and capacity by improving the overall HR abilities of the organisations in the sector? The Social Service Sector in Singapore has been undergoing just such a sector-wide transformation over the past 6 years, and provides a great opportunity to analyse empirically whether a systemic approach to improve the overall HR practices of the Social Service Agencies (SSAs) can improve their ability to implement organisational strategies and, at the same time, deliver services more efficiently and effectively

Keywords

Social service, Singapore, human resources

Discipline

Asian Studies | Human Resources Management | Social Work

Research Areas

Organisational Behaviour and Human Resources

First Page

146

Last Page

161

ISBN

9789811477157

Publisher

Singapore Management University

City or Country

Singapore

Embargo Period

1-31-2021

Copyright Owner and License

Authors

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