Publication Type
Book Chapter
Version
publishedVersion
Publication Date
12-2020
Abstract
The Human Resources (HR) practices in any organisation can make a big difference in its ability to implement the strategic plan (Thomas, Smith & Diez, 2013). This assertion points towards an additional question: Can a whole sector of the economy increase its overall capability and capacity by improving the overall HR abilities of the organisations in the sector? The Social Service Sector in Singapore has been undergoing just such a sector-wide transformation over the past 6 years, and provides a great opportunity to analyse empirically whether a systemic approach to improve the overall HR practices of the Social Service Agencies (SSAs) can improve their ability to implement organisational strategies and, at the same time, deliver services more efficiently and effectively
Keywords
Social service, Singapore, human resources
Discipline
Asian Studies | Human Resources Management | Social Work
Research Areas
Organisational Behaviour and Human Resources
First Page
146
Last Page
161
ISBN
9789811477157
Publisher
Singapore Management University
City or Country
Singapore
Embargo Period
1-31-2021
Citation
Diez, Fermin and NG, Run Qian.
Implementing lasting change: HR in the social service sector. (2020). 146-161.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6660
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.