COVID-19 and the workplace: Implications, issues, and insights for future research and action

Author

Kevin M. KNIFFIN, Cornell University
Jayanth NARAYANAN, National University of Singapore
Frederik ANSEEL, University of New South Wales
John ANTONAKIS, University of Lausanne
Susan P. ASHFORD, The University Of Michigan
Arnold B. BAKKER, Erasmus University of Rotterdam
Peter BAMBERGER, Cornell University
Hari BAPUJI, University of Melbourne
Devasheesh P. BHAVE, Singapore Management UniversityFollow
Virginia K. CHOI, University of Maryland at College Park
Stefanie J. CREARY, University of Pennsylvania
Evangelia Demerouti, Eindhoven University of Technology
Francis J. Flynn, Stanford University
Michele J. Gelfand, University of Maryland at College Park
Lindred L. Greer, The University Of Michigan
Gary JOHNS, University of British Columbia
Selin Kesebir, London Business School
Peter G. Klein, Baylor University
Sun Young LEE, University College London
Hakan Ozcelik, California State University, Sacramento
Jennifer Louise Petriglieri, INSEAD
Nancy P. Rothbard, University of Pennsylvania
Cort W. Rudolph, Saint Louis University
Jason D. Shaw, Nanyang Technological University
Nina SIROLA, Singapore Management UniversityFollow

Publication Type

Journal Article

Version

acceptedVersion

Publication Date

1-2021

Abstract

COVID-19’s impacts on workers and workplaces across the globe have been dramatic. We present a broad review of prior research rooted in work and organizational psychology, and related fields, for making sense of the implications for employees, teams, and work organizations. Our review and preview of relevant literatures focuses on: (i) emerging changes in work practices (e.g., working from home, virtual teams) and (ii) economic and social psychological impacts (e.g, unemployment, mental well-being). In addition, we examine the potential moderating factors of age, race and ethnicity, gender, family status, personality, andcultural differences to generate disparate effects. Illustrating the benefits of team science, our broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work and organizations while also identifying issues for future research and insights to inform solutions.

Keywords

COVID-19, Employees, Work, Work From Home (WFH), Pandemics, coronavirus

Discipline

Industrial and Organizational Psychology | Organizational Behavior and Theory | Public Health

Research Areas

Organisational Behaviour and Human Resources

Publication

American Psychologist

Volume

76

Issue

1

First Page

63

Last Page

77

ISSN

0003-066X

Identifier

10.1037/amp0000716

Publisher

American Psychological Association

Citation

KNIFFIN, Kevin M.; NARAYANAN, Jayanth; ANSEEL, Frederik; ANTONAKIS, John; ASHFORD, Susan P.; BAKKER, Arnold B.; BAMBERGER, Peter; BAPUJI, Hari; Devasheesh P. BHAVE; CHOI, Virginia K.; CREARY, Stefanie J.; Demerouti, Evangelia; Flynn, Francis J.; Gelfand, Michele J.; Greer, Lindred L.; JOHNS, Gary; Kesebir, Selin; Klein, Peter G.; LEE, Sun Young; Ozcelik, Hakan; Petriglieri, Jennifer Louise; Rothbard, Nancy P.; Rudolph, Cort W.; Shaw, Jason D.; and SIROLA, Nina. COVID-19 and the workplace: Implications, issues, and insights for future research and action. (2021). American Psychologist. 76, (1), 63-77.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6594

Copyright Owner and License

Authors

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Additional URL

https://doi.org/10.1037/amp0000716