Publication Type
Journal Article
Version
publishedVersion
Publication Date
6-2020
Abstract
Collaborating across cultures can potentially increase creativity due to access to diverse ideas and perspectives, but this benefit is not always realized. One reason is that the conflict that arises in intercultural creative collaboration is a double-edged sword and how it is managed matters. In this research, we examine how the gender of collaborating dyads influences the link between intercultural conflict (task and relationship) and creative collaboration effectiveness. Through two studies (a laboratory study and a field survey), we found that intercultural task conflict has a negative effect on creative collaboration in men dyads but a positive effect on creative collaboration in women dyads. Conversely, intercultural relationship conflict has a negative impact on creative collaboration in general, but this effect is stronger for women than men dyads. These effects can be traced to how men versus women dyads handled intercultural conflict. There is also evidence that information elaboration (exchange, discussion, and integration of task-relevant information and ideas) mediates the effects of dyad gender and intercultural conflict on creative collaboration. These findings extend current understanding of when and how intercultural collaborations can result in creativity benefits from a gender and conflict management perspective.
Keywords
Conflict management, Collaboration, creativity, cross-cultural management, diversity, gender
Discipline
Multicultural Psychology | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Academy of Management Journal
Volume
63
Issue
3
First Page
903
Last Page
934
ISSN
0001-4273
Identifier
10.5465/amj.2016.1319
Publisher
Academy of Management
Citation
CHUA, Roy Y. J. and JIN, Mengzi.
Across the great divides: Gender dynamics influence how intercultural conflict helps or hurts creative collaboration. (2020). Academy of Management Journal. 63, (3), 903-934.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6530
Copyright Owner and License
Publisher
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.5465/amj.2016.1319