Publication Type
Journal Article
Version
acceptedVersion
Publication Date
1-2020
Abstract
Privacy in the workplace is a pivotal concern for employees and employers. Employees expect to be in control of the personal information and access they provide to the organization. Employers, however, expect extensive information regarding their employees as well as extensive access to employees’ presence. The chasm between these two often competing expectations has been magnified by regulatory and technological trends. We begin the review by integrating viewpoints from multiple disciplines to disentangle definitions of privacy and to delineate the privacy contexts of information privacy and work environment privacy. We then identify the key stakeholders of privacy in the workplace and describe their interests. This discussion serves as a platform for our stakeholders’ privacy calculus model, which in turn provides a framework within which we review empirical findings on workplace privacy from organizational research and related disciplines and from which we identify gaps in the existing research. We then advance an extensive research agenda. Finally, we draw attention to emerging technologies and laws that have far-reaching implications for employees and employers. Our review provides a road map for researchers and practitioners to navigate the contested terrain of workplace privacy.
Keywords
technology, individual decision-making, information systems, employee rights, information processing
Discipline
Human Resources Management | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Journal of Management
Volume
46
Issue
1
First Page
127
Last Page
164
ISSN
0149-2063
Identifier
10.1177/0149206319878254
Publisher
SAGE Publications (UK and US)
Citation
BHAVE, Devasheesh P.; TEO, Laurel H.; and DALAL, Reeshad S..
Privacy at work: A review and a research agenda for a contested terrain. (2020). Journal of Management. 46, (1), 127-164.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6423
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1177/0149206319878254