Publication Type
Magazine Article
Version
acceptedVersion
Publication Date
10-2019
Abstract
Managers tend to inflate the feedback they give to their direct reports, particularly when giving bad news. And by presenting subpar performance more positively than they should, managers make it impossible for employees to learn, damaging their careers and, often, the company.
Discipline
Organizational Behavior and Theory | Organizational Communication
Research Areas
Corporate Communication; Organisational Behaviour and Human Resources
Publication
Harvard Business Review
First Page
1
Last Page
3
ISSN
0017-8012
Publisher
Harvard Business Review
Citation
SCHAERER, Michael and SWAAB, Roderick I..
Are you sugarcoating your feedback without realizing it?. (2019). Harvard Business Review. 1-3.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6411
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
External URL
https://hbr.org/2019/10/are-you-sugarcoating-your-feedback-without-realizing-it