Modify or extend? The application of the structure conduct performance approach to service industries

Author

L. C. BRITTON
Timothy Adrian Robert CLARK, Singapore Management UniversityFollow
D. BALL

Publication Type

Journal Article

Publication Date

1-1992

Abstract

This paper considers the extent to which the structure conduct performance approach, widely used to analyse manufacturing industry, can be adapted to industries in the service sector. It details the problems which arise in doing so, both empirical and theoretical, and prescribes some modifications to overcome these problems. To illustrate these points the paper draws on the authors' research into the executive search and selection industry.

Discipline

Human Resources Management | Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publication

Service Industries Journal

Volume

12

Issue

1

First Page

34

Last Page

43

ISSN

0264-2069

Identifier

10.1080/02642069200000003

Publisher

Taylor & Francis (Routledge): SSH Titles

Citation

BRITTON, L. C.; CLARK, Timothy Adrian Robert; and BALL, D.. Modify or extend? The application of the structure conduct performance approach to service industries. (1992). Service Industries Journal. 12, (1), 34-43.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6307

Additional URL

https://doi.org/10.1080/02642069200000003