Publication Type
Journal Article
Version
acceptedVersion
Publication Date
1-2014
Abstract
In today’s media environment, crises are magnified as media events and are rich sites for theinception ofimages. Particular images, like a photograph or a sound bite are found to endureas representations of defining moments of crises. This study seeks to examine the concept ofan enduring image, how it is engendered and how it impacts crisis communication efforts.The study utilizes five case studies of crisis with an inherent enduring image. An enduringimage constitutes a prime representation of the accused in a given crisis. These images areloaded with symbolic potential and exhibit a sense of permanence in public consciousness.Understanding the implications of an enduring image can offer insights to organizationson how to better manage one’s public and media image during or after a crisis. The study isarguably the first in examining the significance and potency of enduring images in crises.
Keywords
Crisis communication, Image management, Enduring, Media
Discipline
Business and Corporate Communications | Organizational Behavior and Theory
Research Areas
Corporate Communication
Publication
Public Relations Review
Volume
40
Issue
3
First Page
519
Last Page
525
ISSN
0363-8111
Identifier
10.1016/j.pubrev.2014.03.008
Publisher
Elsevier
Citation
HO, Benjamin; PANG, Augustine; AUYONG, Grace Xiao-Pei; and LAU, Liang-Tong.
Enduring image: Capturing defining moments in crises. (2014). Public Relations Review. 40, (3), 519-525.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/6005
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1016/j.pubrev.2014.03.008
Included in
Business and Corporate Communications Commons, Organizational Behavior and Theory Commons