Publication Type
Journal Article
Version
acceptedVersion
Publication Date
12-2018
Abstract
Insight into assessors’ initial impressions has the potential to advance knowledge on how assessors form dimension-based judgments and on possible biases in these ratings. Therefore, this study draws on dual process theory to build and test a model that integrates assessors’ dimension ratings (i.e., systematic, slow, deliberate processing mode) with their initial impressions (i.e., intuitive, fast, automatic processing mode). Data collection started with an AC where assessors provided ratings of assessees, and an online survey of assessees’ supervisors who rated their job performance. In addition, two other rater pools provided initial impressions of these assessees by evaluating extracted 2-min video clips of their AC performance. Initial impressions from both of these samples were positively related to assessors’ dimension ratings, which supports assumptions from dual process theory and might explain why assessors’ dimensional ratings are often undifferentiated. Initial impressions did not appear to open up the doors for biases and stereotypes based upon appearance and perceptions of liking. Instead, assessors picked up information that assessees transmitted about their personality (i.e., Conscientiousness and Emotional Stability). Implications for further research on initial impressions and AC dimension ratings are discussed.
Keywords
assessment center, initial impression, dual process theory, rating process, criterion-related, validity
Discipline
Human Resources Management | Industrial and Organizational Psychology | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Journal of Applied Psychology
Volume
103
Issue
12
First Page
1367
Last Page
1378
Identifier
10.1037/apl0000333
Publisher
APA
Embargo Period
11-25-2018
Citation
INGOLD, Pia V.; DONNI, Mirjam; and Filip LIEVENS.
A dual-process theory perspective to better understand judgments in assessment centers: The role of initial impressions for dimension ratings and validity. (2018). Journal of Applied Psychology. 103, (12), 1367-1378.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/5932
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1037/apl0000333
Included in
Human Resources Management Commons, Industrial and Organizational Psychology Commons, Organizational Behavior and Theory Commons