Publication Type
Journal Article
Version
acceptedVersion
Publication Date
1-2018
Abstract
Scholars have proposed that organizations’ corporate social responsibility (CSR) efforts are often positively associated with employees’ organizational citizenship behaviors (OCB) and have invoked identity-based mechanisms to explain this relationship. Complementing these perspectives, we develop a CSR sensitivity framework that explains how task significance, a micro-level job characteristic, can sensitize employees to their organizations’ macro-level CSR efforts, thereby strengthening the association between CSR and OCB. Across three field studies, we find that CSR and task significance interact to predict OCB, such that an organization’s CSR is more positively associated with OCB among employees who report higher task significance than among those who report lower task significance. Furthermore, we find support for prosocial motivation as a mediator of this interactive effect, but we do not find evidence for several alternative mediators. We discuss the implications of our findings for the literatures on CSR, job design, and other-oriented approaches to organizational behavior.
Keywords
OCB, Prosocial behavior, Corporate social responsibility, Task significance, Prosocial motivation
Discipline
Business Law, Public Responsibility, and Ethics | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Organizational Behavior and Human Decision Processes
Volume
144
First Page
44
Last Page
59
ISSN
0749-5978
Identifier
10.1016/j.obhdp.2017.09.006
Publisher
Elsevier
Citation
ONG, Madeline; MAYER, David M.; LEIGH, P. Tost; and WELLMAN, Ned.
When corporate social responsibility motivates employee citizenship behavior: The sensitizing role of task significance. (2018). Organizational Behavior and Human Decision Processes. 144, 44-59.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/5826
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1016/j.obhdp.2017.09.006
Included in
Business Law, Public Responsibility, and Ethics Commons, Organizational Behavior and Theory Commons