The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes
Publication Type
Journal Article
Publication Date
12-2009
Abstract
The purpose of this study was to increase our understanding of applicant perceptions of feedback by drawing upon feedback process models. In Study 1, participants (N=125) completed a personality questionnaire as a first stage of a selection simulation. Results showed that the effect of feedback on attitudes toward the organization was mediated by feedback acceptance. In Study 2, participants (N=252) completed two parallel versions of an in-basket exercise and received informative feedback between the two versions. Results showed that the effect of feedback on subsequent test performance was partially mediated by feedback acceptance. Together, these results highlight the important role of feedback acceptance in selection and suggest new strategies to enhance applicant perceptions in selection.
Discipline
Human Resources Management | Industrial and Organizational Psychology
Research Areas
Organisational Behaviour and Human Resources
Publication
International Journal of Selection and Assessment
Volume
17
Issue
4
First Page
362
Last Page
376
ISSN
0965-075X
Identifier
10.1111/j.1468-2389.2009.00479.x
Publisher
Wiley: 24 months
Citation
ANSEEL, Frederick and LIEVENS, Filip.
The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes. (2009). International Journal of Selection and Assessment. 17, (4), 362-376.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/5663
Additional URL
https://doi.org/10.1111/j.1468-2389.2009.00479.x