The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes

Publication Type

Journal Article

Publication Date

12-2009

Abstract

The purpose of this study was to increase our understanding of applicant perceptions of feedback by drawing upon feedback process models. In Study 1, participants (N=125) completed a personality questionnaire as a first stage of a selection simulation. Results showed that the effect of feedback on attitudes toward the organization was mediated by feedback acceptance. In Study 2, participants (N=252) completed two parallel versions of an in-basket exercise and received informative feedback between the two versions. Results showed that the effect of feedback on subsequent test performance was partially mediated by feedback acceptance. Together, these results highlight the important role of feedback acceptance in selection and suggest new strategies to enhance applicant perceptions in selection.

Discipline

Human Resources Management | Industrial and Organizational Psychology

Research Areas

Organisational Behaviour and Human Resources

Publication

International Journal of Selection and Assessment

Volume

17

Issue

4

First Page

362

Last Page

376

ISSN

0965-075X

Identifier

10.1111/j.1468-2389.2009.00479.x

Publisher

Wiley: 24 months

Additional URL

https://doi.org/10.1111/j.1468-2389.2009.00479.x

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