Publication Type
Journal Article
Version
publishedVersion
Publication Date
9-2006
Abstract
This study investigated how structured interview formats, instructions to convey favorable impressions, and applicants' individual differences influenced the use and effectiveness of verbal and nonverbal impression management (IM). Results from 190 people who were screened for a training program demonstrated that interview format affected the kind of tactics used, which in turn positively influenced interviewer evaluations. Behavior description interviews triggered self-focused (and defensive) tactics, whereas situational interviews triggered other-focused tactics. Instructions to convey a desirable impression also enhanced the use of specific tactics (self-focused and other-focused verbal IM tactics) and moderated the effects of individual differences on IM use. IM instructions did not affect nonverbal IM tactics, indicating that nonverbal behavior might be less intentionally controllable in selection situations.
Discipline
Human Resources Management | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
International Journal of Selection and Assessment
Volume
14
Issue
3
First Page
206
Last Page
222
ISSN
0965-075X
Identifier
10.1111/j.1468-2389.2006.00348.x
Publisher
Wiley: 24 months
Citation
PEETERS, Helga and LIEVENS, Filip.
Verbal and nonverbal impression management tactics in behavior description and situational interviews. (2006). International Journal of Selection and Assessment. 14, (3), 206-222.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/5609
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1111/j.1468-2389.2006.00348.x