Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts
Publication Type
Book Chapter
Publication Date
2013
Discipline
Business
Research Areas
Finance
Publication
Information Systems Outsourcing
ISBN
9783662438190
Identifier
10.1007/978-3-662-43820-6_4
Publisher
Springer Berlin Heidelberg
Citation
langer, Nishtha; Mani, Deepa; and SRIKANTH, Kannan.
Client Satisfaction versus Profitability: An empirical analysis of the impact of formal controls in strategic outsourcing contracts. (2013). Information Systems Outsourcing.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/4710
Additional URL
https://doi.org/10.1007/978-3-662-43820-6_4
