Expert Support Systems: An Intermediate Reality for Management

Publication Type

Journal Article

Publication Date

1990

Abstract

The application of expert systems (ES) in several technical areas has proven to be rather successful. However, the utilization of ES in strategic management areas has encountered some difficulties. This new endeavour deals with managerial decision making for multi-disciplinary problems involving many behavioural variables. A pragmatic solution is to utilize expert support systems (ESS) as an intermediate measure. This study analyses the two-pronged development of ES and the advantages of using ESS during the interim period to overcome the uncertainties of human behaviour

Discipline

Business

Research Areas

Organisational Behaviour and Human Resources

Publication

Behaviour and Information Technology

Volume

9

Issue

4

First Page

297

Last Page

305

ISSN

0144-929X

Identifier

10.1080/01449299008924245

Publisher

Cambridge University Press

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