"An Introduction to the Customer Satisfaction Index of Singapore 2008" by Marcus T. H. LEE and Caroline LIM
 

An Introduction to the Customer Satisfaction Index of Singapore 2008

Publication Type

Presentation

Publication Date

4-2009

Discipline

Marketing | Sales and Merchandising

Research Areas

Marketing

Publication

Institute of Service Excellence Industry Roundtable

Publisher

Singapore Management University

City or Country

Singapore

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