Publication Type

PhD Dissertation

Version

publishedVersion

Publication Date

10-2025

Abstract

Risk performance is a key business performance indicator as it measures how well an organization manages its uncertainties. Well-balanced risk performance instills confidence in stakeholders (including investors) and improves organizational performance broadly speaking. This dissertation studies the relationship between Perceived Organizational Support, employee engagement and risk appetite and how that relates downstream to organisational risk performance. Using the lens of Social Exchange Theory (SET; Blau, 1964) I examine how perceived organizational support (POS) predicts employee engagement and how this then relates to risk appetite and subsequent levels of risk taking in an organization. I then make predictions about how exchange ideology strengthens this first path from POS to employee engagement and whether an employee’s work experience can strengthen the second path linking engagement to risk appetite. Data were collected cross sectionally from a sample of internal auditors. Support was found for the links among POS and employee engagement and risk appetite, but only for those with high levels of work experience. There was no relationship between risk appetite and risk management outcome. In addition, exchange ideology does not moderate the relationship between POS and employee engagement.

Keywords

employee engagement, exchange ideology, perceived organizational support, risk culture, risk appetite, social exchange theory

Degree Awarded

PhD in Business (General Management)

Discipline

Organizational Behavior and Theory

Supervisor(s)

BASHSHUR, Michael Ramsay

First Page

1

Last Page

59

Publisher

Singapore Management University

City or Country

Singapore

Copyright Owner and License

Author

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