Managing workplace diversity
Publication Type
Case
Publication Date
10-2015
Abstract
This series of eight short two-part cases (“caselets”) is written to highlight some of the most challenging and potentially destabilising moments in everyday work life in the Asian context. With globalisation, many Asian organisations are becoming increasingly diverse. As managers and employees, we often have to deal with tensions arising from workplace diversity. At some point in our career, we will inevitably encounter these difficult situations either as seen by the protagonists of the cases or as the bosses who have to manage the protagonist; or we might be friends, colleagues or family members of the protagonist. It is hence important that we put some thought into how these situations can be managed from these perspectives.
These caselets are written to capture some challenging diversity-related situations pertaining to gender, race, religion, culture, and sexual orientation. We recognise that the instructor cannot possibly do justice to these cases in an 80 minute class. It is also not our goal to solve the larger social issues that are implicated in these cases. Our aim is primarily to help students better appreciate the root causes of these tensions and challenges, and collectively think of ways to better handle them.
This case is designed to help students think critically about diversity at the workplace, and the challenges it raises. Through classroom discussion, students are encouraged to think carefully about how they would manage such situations.
Keyword(s)
Workplace diversity, Asian context, globalisation, career, gender, race, religion, culture, sexual orientation, social issues, inclusion, diversity management, human resources, organisational behaviour, sensitivity
Discipline
Human Resources Management | International Business | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Data Source
Field Research
Industry
Human Resources
Geographic Coverage
Asia
Temporal Coverage
2015
Education Level
Executive Education; Postgraduate; Undergraduate
Publisher
Singapore Management University
Case ID
SMU-15-0029
Additional URL
https://cmp.smu.edu.sg/case/2441
Comments
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