Publication Type

Report

Version

publishedVersion

Publication Date

5-2016

Abstract

Mediation is one of the most frequently used alternative dispute resolution processes worldwide. Mediation provides faster, cheaper, and better solutions than a traditional court decision can. Benefits are important for individuals as well as for disputing businesses from the private sector and for public sector institutions. Understanding the principles, process, and skills of mediation is essential for anyone whose professional role involves managing disputes of any kind. Mediation Essentials comprises five chapters as follows: 1) Chapter 1 is about How to Manage and Control Disputes and Alternative Dispute Resolution; Chapter 2 describes on How to Make the Most of Mediation; Chapter 3 discusses on How Professional Advisors Can Add Value to Mediation; Chapter 4 explains on How to Use Guiding Principles and Ethics to Ensure the Integrity of Mediation; and Chapter 5 concludes with How to Draft Contractual Documents for Mediation.

Keywords

international dispute resolution, alternative dispute resolution process, conflict management system, public sector institution, Rule of Law, conflict resolution system

Discipline

Dispute Resolution and Arbitration

Research Areas

Dispute Resolution

First Page

1

Last Page

73

Publisher

World Bank, International Finance Corporation

City or Country

Washington, DC

Copyright Owner and License

Publisher

Additional URL

http://documents.worldbank.org/curated/en/153761503566770915/Mediation-essentials

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