Publication Type

Journal Article

Publication Date

4-2005

Abstract

This case study reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, it examines stakeholders’ roles in the organization's decision to abandon the software project. This study uses Freeman's stakeholder analytical framework (Freeman, R. (1984). Strategic management: a stakeholder approach. Massachusetts: Pitman) to interpret data and develop four major findings. By providing a better understanding of project stakeholders’ perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned from the case analysis can also offer practitioners useful insights on how to manage stakeholders in information systems development projects.

Keywords

Information systems project abandonment, Information systems failure, Stakeholder analysis, Case study approach

Discipline

Accounting | Management Information Systems

Research Areas

Accounting Information System

Publication

International Journal of Information Management

Volume

25

Issue

2

First Page

173

Last Page

184

ISSN

0268-4012

Identifier

10.1016/j.ijinfomgt.2004.12.003

Publisher

Elsevier

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