Publication Type
Journal Article
Version
publishedVersion
Publication Date
11-2022
Abstract
Digital transformation often arises from the distribution of tasks among interdisciplinary teams of experts. One important factor that determines the success of digital transformation relates to an organization’s ability to innovate in an agile manner. In this article, we identify key drivers of digital transformation, which include organizational agility, knowledge management and innovation. Another crucial aspect of knowledge management relates to the coordination of knowledge. It is important for organizations to focus on knowledge coordination because the lack of coordination can dissuade them from meeting the demands for flexibility and speed during digital transformation, thereby negating the potential benefits from adopting an agile innovation methodology. To examine these issues, we introduce a model to establish how agile knowledge management practices can foster innovation in an organization’s digital transformation. Our model also highlights how knowledge coordination can create an environment that fosters organizational agility. To facilitate knowledge-driven agile innovation, we further highlight several people management practices that can play a role in fostering knowledge sharing behaviors during digital transformation. In addition, our article illustrates how agile innovation can play a key role in the knowledge management aspect of an organization’s digital transformation using case studies, including that of General & Marine Agents Pte Ltd, an insurance broker headquartered in Singapore.
Keywords
Knowledge Management, Organizational Agility, Knowledge Coordination, Digital Infrastructure, Digital Talent & Culture, Digital Transformation, Agile Innovation
Discipline
Technology and Innovation
Publication
International Journal of Business and Economics Research
Volume
11
Issue
5
First Page
276
Last Page
286
ISSN
2328-7543
Publisher
Science Publishing Group
Citation
BHATTACHARYA, Lipika; GOH, Clarence; and PAN, Gary.
Introducing a model for how knowledge-driven agile innovation can drive digital transformation in firms. (2022). International Journal of Business and Economics Research. 11, (5), 276-286.
Available at: https://ink.library.smu.edu.sg/soa_research/2005
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.