Publication Type

Journal Article

Version

publishedVersion

Publication Date

4-2018

Abstract

There is evidence to suggest that managers use CSR reporting as a means to manage their firms’ CSR reputations. In this study, I jointly examine CSR reputation and CSR crisis response in the context of CSR crises, and how they can influence investor judgments and decision making. In particular, in the context of CSR crises, I build on situational crisis communication theory to develop a CSR crisis response framework which managers can use to examine and understand how specific types of CSR crises can influence their firm’s CSR reputations, which can in turn influence investor judgments and decision making. Following from that, I also specify three CSR crisis response strategies that managers can employ to manage their firms’ CSR reputations

Keywords

Corporate social responsibility, crisis, investor judgment

Discipline

Accounting | Business Law, Public Responsibility, and Ethics

Research Areas

Corporate Governance, Auditing and Risk Management

Publication

Accountancy Business and the Public Interest

Volume

17

First Page

164

Last Page

175

ISSN

1745-7718

Publisher

AABA

Copyright Owner and License

Publisher

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