TweetBoard – A Case Study of Developing a Micro-Blogging Platform for Higher Education

Joyce H.C. HSU
GAN, Benjamin, Singapore Management University
Le JIN
Sheryl S.H. LIM
Jeremy X.Y. LIM
Thomas MENKHOFF, Singapore Management University
Sherman S.X. TAN
Jason WOODARD
Qiu C YAP

Abstract

This paper reports experiences made at an Asian university in developing a social media platform based on Twitter in the context of a final year capstone project where information systems management students get an opportunity to solve 'a real-world problem for a real client'. In this case study, the challenge was provided by a faculty member's request for an interactive social media application which engages less outspoken students in class via a social medium they are familiar with: Twitter. We reconstruct the project's evolution; describe the main features of the application called 'TweetBoard' and share lessons learned in developing a new pedagogical micro-blogging tool in support of students' learning.