How ‘human’ should robots be?

Authors

Singapore Management University

Publication Type

Magazine Article

Publication Date

9-2021

Abstract

Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows

Keywords

artificial intelligence, business model

Disciplines

Artificial Intelligence and Robotics | Technology and Innovation

Copyright Owner and Holder

Singapore Management University

Licece/Creative Commons Licence

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Subject(s)

Applied or Integration/Application Scholarship

Citation

Singapore Management University. How ‘human’ should robots be?. (2021).
Available at: https://ink.library.smu.edu.sg/pers/624

Additional URL

https://cmp.smu.edu.sg/article/how-human-should-robots-be