Publication Type
Blog Post
Year
7-2019
Abstract
Whether you’re aware of it or not, the chances are you’ve been chatting to robots of late. While these bots are faceless and unseen, don’t be fooled into thinking they aren’t there. In fact, chatbots, have been around since the 1960s at least, but with the progress in artificial intelligence, cloud computing and voice recognition, they’ve received both a functionality and a popularity boost. From the cosmetic to the life-changing, nowadays, chatbots can do anything from helping a person lose weight to assisting refugees applying for asylum.
Keywords
robots, chatbots
Disciplines
Artificial Intelligence and Robotics | Digital Communications and Networking | Robotics
Version
Publisher’s Version
Language
eng
Copyright Holder
Singapore Management University
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Format
application/PDF
Citation
JIANG, Jing.
Chatbots: Conversation killers or makers?. (2019).
Available at: https://ink.library.smu.edu.sg/mitb/9
Research Area
Data Science and Engineering
Additional URL
https://sis.smu.edu.sg/master-it-business/research-thought-leadership-articles/chatbots
Included in
Artificial Intelligence and Robotics Commons, Digital Communications and Networking Commons, Robotics Commons