Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks

Publication Type

Conference Proceeding Article

Publication Date

8-2009

Abstract

The article discusses the level of perceived responsibility among managers and non-management personnel to help other employees in their business networks. The hypothesis, which is tested with two empirical studies, is that managers are motivated to help by direct and indirect or generalized social exchange. The socio-emotional factors in the sense of obligation, especially with those who provide valued resources, are mentioned. The study suggests that reciprocity impacts perceived obligation. The research methods include random effects regression models.

Keywords

business networks, employee relations, motivation to help, perceived obligation, helping behavior, reciprocity

Discipline

Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publication

Academy of Management Proceedings

First Page

1

Last Page

6

ISSN

2151-6561

Identifier

10.5465/AMBPP.2009.44251840

Publisher

Academy of Management

Comments

Best Paper Proceedings of the Academy of Management, Chicago

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