Business School Strategy and the Metrics for Success

Publication Type

Journal Article

Publication Date

2007

Abstract

Purpose – The paper aims to present a framework for a systems perspective for business schools to formulate strategy, assess performance and adapt to change resulting from performance, environmental and learning feedbacks. Design/methodology/approach – The paper focuses on the balanced scorecard as a means of measuring performance and modifying business school strategies over time. Findings – The paper provides a range of metrics for business schools from financial lenses to innovation and learning lenses, and adapts the scorecard framework to strategic processes from business planning to feedback and learning. Originality/value – The paper links strategy formulation to key performance indicators and strategic change for business schools.

Keywords

Knowledge management, Balanced scorecard, Learning organizations, Strategic change, Business schools

Discipline

Business | Higher Education

Research Areas

Strategy and Organisation

Publication

Journal of Management Development

Volume

26

Issue

1

First Page

33

Last Page

42

ISSN

0262-1711

Identifier

10.1108/02621710710720068

Publisher

Emerald

Additional URL

https://doi.org/10.1108/02621710710720068

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