Thinking About Quality and Its Links with Strategic Management

Publication Type

Journal Article

Publication Date

1996

Abstract

This article by Mark Pruett and Howard Thomas highlights the fact that there is a variety of perspectives on quality, but that each of those perspectives contributes to an integrative, systemic view of what it means to manage for quality. That systemic view raises certain key issues about the way we think of the strategic management process, issues which merit renewed scrutiny in the light of quality management.

Discipline

Business Administration, Management, and Operations

Research Areas

Strategy and Organisation

Publication

European Management Journal

Volume

14

Issue

1

First Page

37

Last Page

46

ISSN

0263-2373

Identifier

10.1016/0263-2373(95)00045-3

Publisher

Elsevier

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