Publication Type

Journal Article

Version

Publisher’s Version

Publication Date

4-2017

Abstract

The Li Ka Shing Library recently included a new section, “Heat Maps” on the library website, providing users instant access to the physical occupancy spaces across all the different levels in the library. The indoor location-aware system is one in the latest slew of additions in tracking the library patrons’ visitations. It is the first of the many forms of library usage data sources that seek to provide an impetus in engaging the SMU community through real-time data visualizations. This enhances the perception of SMU Libraries as a creative nexus that nurtures and champions innovative methods of information access through technology innovations. This paper details the various forms of library usage data sources and how they impact the student patrons’ experience. It also outlines a case study on how data harnessed solutions can further foster a safe space that enriches and embodies the SMU Libraries experience.

Keywords

Culture of Assessment, Technological Innovation, Data Visualization, Information Access, Library Spaces

Discipline

Asian Studies | Library and Information Science | Technology and Innovation

Publication

Singapore Journal of Library and Information Management

Volume

45

First Page

61

Last Page

73

ISSN

2382-5634

Publisher

Library Association of Singapore

Embargo Period

4-12-2017

Copyright Owner and License

Authors

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