Publication Type
Magazine Article
Version
Publisher’s Version
Publication Date
10-2019
Abstract
Ho Ching Yann of Triceratops shares how being candid and sincere with customers sets her apart from the competition.
Keywords
Floral industry, entrepreneur, Singapore
Discipline
Asian Studies | Sales and Merchandising
Publication
Excellence Explored
Publisher/Conference
Institute of Service Excellence
Copyright Owner and License
Singapore Management University
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Citation
HO, Ching Yann.
Getting personal. (2019). Excellence Explored. 24-28.
Available at: https://ink.library.smu.edu.sg/ises_research/72