Publication Type
Magazine Article
Version
Publisher’s Version
Publication Date
10-2019
Abstract
Abhilash Murthy of Bus Uncle explains the importance in developing a delightful user experience in the realm of chatbot design.
Keywords
transportation software, business, technology
Discipline
Asian Studies | Technology and Innovation
Publication
Excellence Explored
Publisher/Conference
Institute of Service Excellence
Copyright Owner and License
Singapore Management University
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Citation
MURTHY, Abhilash.
Navigating conversational flows. (2019). Excellence Explored. 36-38.
Available at: https://ink.library.smu.edu.sg/ises_research/69