Publication Type
Magazine Article
Version
Publisher’s Version
Publication Date
11-2017
Abstract
Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.
Keywords
Coffee, food industry, delivery, Singapore, entrepreneur
Discipline
Asian Studies | Entrepreneurial and Small Business Operations | Food and Beverage Management
Publication
Excellence Explored
Publisher/Conference
Institute of Service Excellence
Copyright Owner and License
Singapore Management University
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Citation
SIT, Faye and TING, Ernest.
It takes two. (2017). Excellence Explored. 18-21.
Available at: https://ink.library.smu.edu.sg/ises_research/60
Included in
Asian Studies Commons, Entrepreneurial and Small Business Operations Commons, Food and Beverage Management Commons