Foreword [June 2018, issue 2]

Author

Neeta LACHMANDAS, Singapore Management UniversityFollow

Publication Type

Magazine Article

Version

Publisher’s Version

Publication Date

6-2018

Abstract

In this issue, we speak to 10 small business owners representing a myriad of sectors about their experience and insight into growing their business in Singapore and the region, as well as their approach to customer satisfaction and service excellence.

Keywords

Small business, customer service, Singapore

Discipline

Asian Studies | Entrepreneurial and Small Business Operations | Sales and Merchandising

Publication

Excellence Explored

Publisher/Conference

Institute of Service Excellence

Copyright Owner and License

Singapore Management University

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Citation

LACHMANDAS, Neeta. Foreword [June 2018, issue 2]. (2018). Excellence Explored. 1-1.
Available at: https://ink.library.smu.edu.sg/ises_research/47

Additional URL

https://ise.smu.edu.sg/sites/ise.smu.edu.sg/files/uploads/ISE-Mag-2.pdf