"The Impact of Perceived CSR on Employee Performance and Turnover Inten" by Alicia Ting Shiun HO

Publication Type

Master Thesis

Version

publishedVersion

Publication Date

2012

Abstract

Research on corporate social responsibility (CSR) has spanned across a few decades and in various fields. Yet only a handful of academic studies have investigated the relationship between CSR and a commonly neglected stakeholder – the employees. The employees are an essential part of the organization and will be highly influenced by the CSR initiatives carried out by the organization. In my paper, I intend to bridge the gap between CSR and the employee. A theoretical model is presented to show how employees' perception of CSR subsequently impacts their performance and turnover intentions, mediated by organizational justice and organization-based self-esteem. Performance here refers to both the employees' in-role and extra-role behaviors. The results of the study show that there is a link between employees' perceived CSR and their performance and turnover intentions. Two mediators, namely organization-based self-esteem (OBSE) and organizational justice (OJ) that affect this relationship had also been identified.

Keywords

corporate social responsibility, employee behavior, employee performance, employee turnover, organizational justice, organization-based self esteem

Degree Awarded

MSc in Management

Discipline

Business Law, Public Responsibility, and Ethics | Labor Relations | Organizational Behavior and Theory

Supervisor(s)

TAN, Gilbert Yip Wei

Publisher

Singapore Management University

City or Country

Singapore

Copyright Owner and License

Author

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