Publication Type

PhD Dissertation

Version

publishedVersion

Publication Date

12-2025

Abstract

The proliferation of data-driven mergers and acquisitions (M&A) has created a critical tension between the commercial value of integrated data assets and the fundamental privacy rights of users. This dissertation addresses the underexplored micro-foundations of user consent when personal data is transferred wholesale to an acquiring firm. It develops and empirically tests a sequential mediation model, anchored in Privacy Calculus and Signaling Theory, to explain how users' perceptions and intentions are shaped by different corporate data protection strategies.

A between-subjects experimental design was employed (N=532), exposing participants to one of three distinct protection mechanisms: procedural safeguards (emphasizing fairness and control), economic compensation (offering monetary value), or technical protections (highlighting security measures). User perceptions of risk and benefit, willingness for a privacy-convenience trade-off, consent intentions, and future behavioral intentions were measured and analyzed using regression and bootstrap mediation.

The findings reveal several critical insights. First, contrary to common assumptions, the economic compensation mechanism paradoxically heightened users' perceived risk. Second, procedural safeguards, which signal respect for user autonomy, proved to be the most effective strategy for reducing perceived risk and fostering the highest levels of consent. Third, the analysis confirmed an asymmetric privacy calculus, where perceived benefits exerted a substantially stronger positive influence on users' willingness to trade privacy than the negative influence of perceived risks. This research contributes a nuanced, evidence-based framework for understanding user consent in M&A, offering actionable guidance for managers on risk mitigation and for policymakers on refining data governance.

Keywords

Data-Driven M&A, Data Privacy, Privacy Calculus, Signaling Theory, User Consent

Degree Awarded

Doctor of Bus Admin (CKGSB)

Discipline

Business Administration, Management, and Operations

Supervisor(s)

BHATTACHARYA, Shantanu Hiralal

First Page

1

Last Page

121

Publisher

Singapore Management University

City or Country

Singapore

Copyright Owner and License

Author

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