Internet of things solutions (IOTS) adoption for capital goods in the business to-business (B2B) market

Author

Amit BAKSHI, Singapore Management UniversityFollow

Publication Type

PhD Dissertation

Version

publishedVersion

Publication Date

12-2022

Abstract

The excitement created by the introduction of Internet of things solutions (IoTS) is yet to be converted to an all-pervasive adoption and implementation across industries for capital goods in the B2B market. Proof of concepts (POC) and pilot projects are implemented but getting to the next phase of adoption and implementation across the B2B market for capital goods, has been lacking.

An exploratory mixed method is used for this research. Qualitative analysis of the semi-structured interviews with subject matter experts from users, OEMs, and service providers helped identify asset criticality, analytic intelligence, and interoperability as three core significant factors and implementation cost, vendor lock-in, and responsiveness as the interface between the core factors and adoption of IoT Solution. These factors are believed to influence the adoption of IoT Solutions, but much evidence remains conjectural or anecdotal to date. In this context, I present a systematic framework that is validated quantitatively.

The causal effect of reduction in implementation costs and vendor lock-in due to interoperability and the interaction of responsiveness on the relationship between asset criticality and IoT Solutions adoption is significant. This study is expected to provide practitioners in the B2B capital goods market insight on how to increase adoption.

Keywords

Internet of Things (IoT), Industrial Internet of Things (IIoT), Solutions, Adoption, Capital Goods, Business to Business (B2B), Interoperability, Asset Criticality, Analytics Intelligence, Responsiveness, Implementation Cost, Vendor Lock-in

Degree Awarded

Doctor of Business Admin

Discipline

Business Administration, Management, and Operations | Management Information Systems

Supervisor(s)

HAN, Jin-Kyung

First Page

1

Last Page

155

Publisher

Singapore Management University

City or Country

Singapore

Citation

BAKSHI, Amit. Internet of things solutions (IOTS) adoption for capital goods in the business to-business (B2B) market. (2022). 1-155.
Available at: https://ink.library.smu.edu.sg/etd_coll/465

Copyright Owner and License

Author

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.