Publication Type
Conference Proceeding Article
Book Title/Conference/Journal
eProceedings of the 2nd International Research Workshop on Information Technology Project Management (IRWITPM), Montréal, Québec, Canada, December 8
Year
12-2007
Abstract
Clan control is often essential in complex multi-stakeholder projects for project success. Furthermore, clan control is especially important during requirements analysis which occurs at project inception. How can controllers quickly institute clan control in complex IT projects? Through the case analysis of a large IT project, we observed that clan control can be accelerated by the purposeful application of formal controls to build social capital. Our findings corroborate the notion that, properly structured, clan control can emerge quickly in a multi-stakeholder project to improve the likelihood of IT implementation success.
Keywords
Behavioral control theory, project control, social capital
Disciplines
Technology and Innovation
Subject(s)
Not Applicable
Version
publishedVersion
Language
eng
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Format
application/PDF
Citation
CHUA, Cecil Eng Huang; LIM, Wee Kiat; SOH, Christina; and SIA, Siew Kien.
Building swift clan control in complex IT projects. (2007). eProceedings of the 2nd International Research Workshop on Information Technology Project Management (IRWITPM), Montréal, Québec, Canada, December 8. 6.
Available at: https://ink.library.smu.edu.sg/cmp_research/9