Publication Type
Conference Proceeding Article
Book Title/Conference/Journal
eProceedings of the 3rd International Research Workshop on Information Technology Project Management (IRWITPM)Paris, France, 2008 December 12-13
Year
12-2008
Abstract
While many outsourcing contracts are expiring, and vendor transition is becoming an increasing concern, little research helps organizations manage vendor transition. This paper explores vendor transition across two case sites. In one case, the outgoing vendor cooperated with the client which resulted in the client distancing itself from interactions between vendors. In the second case, the outgoing vendor was openly hostile, with the result that the client allied with the incoming vendor to manage vendor transition. These findings mirror expectations from balance of threat theory, a political science theory about interactions between nations. Balance of threat theory predicts that outgoing vendor hostility and the capability of the client to mitigate hostility determine whether a client takes a hard or soft balancing strategy during vendor transition.
Keywords
Outsourcing, vendor transition, balance of threat, power
Disciplines
Portfolio and Security Analysis | Technology and Innovation
Subject(s)
Not Applicable
Publisher
Association for Information Systems
Version
publishedVersion
Language
eng
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Format
application/PDF
Citation
CHUA, Cecil Eng Huang; LIM, Wee Kiat; SIA, Siew Kien; and SOH, Christina.
Threat-balancing in vendor transition. (2008). eProceedings of the 3rd International Research Workshop on Information Technology Project Management (IRWITPM)Paris, France, 2008 December 12-13. 19.
Available at: https://ink.library.smu.edu.sg/cmp_research/13
Additional URL
https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1002&context=irwitpm2008