The citizen and the smart city: A global comparison of institutional logics

Publication Type

Journal Article

Publication Date

8-2025

Abstract

Crucial urbanists’ placement of smart city initiatives in Western Europe or North America mostly on the “low” rungs of participatory ladders or scaffolds does not mean that smart urban development necessarily connotes democracy-eroding neoliberalization everywhere. This article offers a more globally variegated and dynamic understanding of the relationship between citizens and smart cities. We apply an institutional logics framework to the citizen-smart city nexus in seven cities spanning three world regions, considering the interplay of citizen-centric logics with techno-innovation-oriented and bureaucratic/managerial logics. Appreciating contextually specific institutional orders helps to explain why similar initiatives and intentions yield different outcomes across time and space. However, the interplay of competing logics also enables a reworking of prevailing orders and creates possibilities for change. Bringing multiple cases and their associated dynamics into a comparative conversation reveals similarities and differences that would not have been expected from a priori classifications based on geographical region or mode of governance. This approach allows for the cross-case conceptualization of civil servant “proxy citizenship” and “palimpsests” of social scripts. The article provides empirical, methodological, and conceptual resources not only for understanding how prevailing institutional logics enable or foreclose citizen action in smart city development but also for building contextually grounded propositional agendas for change.

Keywords

Citizen-centrism, comparative urbanism, institutional logics, proxy citizens, public participation, smart cities

Discipline

Urban Studies and Planning

Publication

Urban Geography

First Page

1

Last Page

26

ISSN

0272-3638

Identifier

10.1080/02723638.2025.2551135

Publisher

Taylor and Francis Group

Additional URL

https://doi.org/10.1080/02723638.2025.2551135

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