Publication Type
Journal Article
Version
publishedVersion
Publication Date
1-2021
Abstract
The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.
Keywords
Survey, e-scooters, Micromobility, Mobile apps, Technology acceptance model
Discipline
Graphics and Human Computer Interfaces | Transportation
Research Areas
Integrative Research Areas
Publication
Computers in Human Behavior Reports
Volume
3
First Page
1
Last Page
8
Identifier
10.1016/j.chbr.2021.100076
Publisher
Elsevier
Citation
RATAN, Rabindra; EARLE, Kelsey; ROSENTHAL, Sonny; CHEN, Vivian Hsueh Hua; GAMBIRO, Andrew; GOGGIN, Gerard; STEVENS, Hallam; LI, Benjamin; and LEE, Kwan Min.
The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent. (2021). Computers in Human Behavior Reports. 3, 1-8.
Available at: https://ink.library.smu.edu.sg/cis_research/178
Copyright Owner and License
Authors CC-BY
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1016/j.chbr.2021.100076