Accountant-general department: Empowering public sector finance through data analytics in Singapore
Publication Type
Case
Publication Date
4-2019
Abstract
In June 2018, Ow Fook Chuen, the Accountant-General of the Accountant-General’s Department (AGD), was in charge of the Accountant-General’s Department (AGD) as it sought to improve through innovation and the use of technology. Being the steward of public sector finance transformation, AGD partnered public sector agencies to uplift the role of finance from being the custodian of public finance, to a strategic partner who empowers decision-making. In its role, AGD had to handle various financial transactions related to the government and its vendors, and process the payroll of all government officers. Staff from AGD were seconded to work closely with other public sector finance professionals in the finance and internal audit departments of various public sector agencies in order to implement key initiatives.
To improve the accuracy and efficiency of its processes, AGD had reviewed new technologies and spoke to private sector companies on their experiences. It linked many individual systems used by various ministries across the Whole-of-Government (WOG) into a central data analytics platform to enable public sector agencies to perform their jobs more effectively and efficiently. Despite facing a few challenges, Ow knew that the data analytics journey would help AGD strengthen finance functions across WOG.
Keyword(s)
Data analytics, Change management, Organisational transformations, Benchmarks, Financial audits
Discipline
Categorical Data Analysis | Finance and Financial Management
Research Areas
Accounting Information System
Data Source
Field Research
Geographic Coverage
Singapore
Temporal Coverage
2018
Education Level
Executive Education; Postgraduate; Undergraduate
Publisher
Singapore Management University
Case ID
SMU-19-0001
Additional URL
https://cmp.smu.edu.sg/case/4086
Comments
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