The high flyer and the generation gap
Publication Type
Case
Publication Date
6-2016
Abstract
David Lee is a highly motivated individual who overcame some setbacks in his life to rise through the ranks quickly, and at the age of 27, became the country manager of the NZ Foods’ representative office in Singapore. However, Lee soon begins to encounter problems upon stepping up to his new role.
This case aims to promote discussion about the challenges that millennials and junior to middle-level managers might face at the work place. A variety of issues, such as leading across a multi-generational work force, conflict management approaches and the appropriate use of power, can be potentially discussed using this case.
Keyword(s)
multi-generational workforce, management, workplace diversity, adversity, influence, conflict management, millennials, middle management, leadership
Discipline
Asian Studies | Human Resources Management | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Data Source
Generalised Experience
Industry
Retail
Geographic Coverage
Singapore
Temporal Coverage
2016
Education Level
Executive Education; Postgraduate; Undergraduate
Publisher
Singapore Management University
Case ID
SMU-16-0018
Additional URL
https://cmp.smu.edu.sg/case/3091
Comments
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